How do I create a profile? Setting up a profile allows you to access free eQuiltPatterns, make eQuiltPattern purchases, and participate in our forums. Click on Create Profile at the top of the screen. Follow the prompts for "New Customer" to create your new profile. When returning to the site, log in so that
you can keep products in your cart for future orders. You may also review all previous orders that you have made from eQuiltPatterns.com. You will only need to register and log in once to access both the site and forums. Back to top
Will you sell or use my personal information? We will never sell your personal information to anyone. If you left the box marked Newsletter checked during signup you may receive our newsletter than is sent at random times (1 about ever 2 months) which may include discount codes for ordering and useful quilting tips. If we must give you important information about your order as a last resort we may use your information to contact you if your email fails to function. Back to top
Help, I forgot my password! Lost passwords cannot be retrieved, but a new temporary password can be issued (so you can reset your password). To obtain a new password, click on Log In. Under the returning customer section, click on "Password forgotten?". Enter your e-mail address and a new temporary password will be sent to you. Back to top
How do I change my password? First, Log In to the site. Then click on Profile to bring up your profile information. Under the heading "My Profile" select "Change my profile password". Enter the new information in the box and click Continue to save your changes. Back to top
How do I change my e-mail address? First, Log In to the site. Then click on Profile to bring up your profile information. Under the heading "My Profile" select "View or change profile information". Enter the new information in the box and click Continue to save your changes. Back to top
How do I change my address? First, Log In to the site. Then click on Profile to bring up your profile information. Under the heading "My Profile" select "View or change entries in address book". Find your current address under "Address Book Entries" and click the Edit button. Enter the new information and click the Continue button. Back to top
eQuiltPattern Basics
What are eQuiltPatterns? eQuiltPatterns are electronic documents (pdf files) that contain all of the instructions, photos, diagrams, and pattern pieces needed to make a quilt (they can be opened and printed using the free Acrobat Reader from Adobe) Resembling a book, every page of the pattern is professionally designed and carefully written. To ensure accuracy, every pattern is quilter tested and sewn. After downloading the file to your computer, you may print the document on your printer. Back to top
Do eQuiltPatterns contain basic quiltmaking instructions? No, it is assumed that you have a general working knowledge of basic quilting methods. Most patterns do not include lessons on construction techniques, although finishing suggestions may be included for some designs. Back to top
How can I find the most recent eQuiltPatterns added? Click on the top of the new patterns box (bottom of the right hand column). This will show you all of the new items that have been added (from newest to oldest). Back to top
I am looking for a specific pattern, how do I find it? eQuiltPatterns are arranged in categories. Find the category that most accurately describes the type of design that you are searching for. For example, if you are looking for cats, click on Pictorial patterns and then Animals. Or, use the Search feature. Enter the keyword in the box and click Go. A list of patterns that have the keyword in the title or description will be displayed. Back to top
What is an electronic copy? eQuiltPatterns are electronic pdf files that can be downloaded to your computer and printed. When you purchase an electronic copy, you will be provided with a download link to access the file. You may access the file up to 5 times during a 7 day period after which the link expires. Back to top
What is a hard copy? A hard copy is printed color version of an eQuiltPattern. We print the pattern on high quality ink-jet paper (in full color) and mail it to you for an additional printing charge. The option is provided as a service for those who prefer to receive a hard copy rather than than download and print the pattern themselves. Hard copies cannot be faxed. Back to top
Ordering
Why does each eQuiltPattern have two different prices? The best way to purchase eQuiltPatterns is to use our secure shopping cart system to download and print them yourself (electronic copy option). You can shop any time of day (or night) and instantly have your eQuiltPatterns so you will be ready to sew whenever inspiration strikes. We realize that despite the benefits of online delivery, some people will prefer to have a color hard copy sent to them (hard copy option). This service is more costly as additional fees are incurred for printing and postage. Hard copy pricing is determined by the number of printed pages in the document (additional cost is shown when the hard copy option is selected). Back to top
Do you offer free eQuiltPatterns? Yes, we have many free patterns on the site. They may be found in the appropriate categories. Here is a complete list of currently available patterns in all categories. To download all (including free) patterns, you will need to set up a profile with eQuiltPatterns.com (registration is quick, easy and free). Back to top
Why is the hard copy option for free eQuiltPatterns not free? You may download and print the pattern yourself for free (select the electronic copy option when ordering the item). It is our goal to make downloading and printing all eQuiltPatterns as easy as possible. However, if for some reason you are unable to download or print the pattern and/or would like us to send a color copy to you there is a fee for printing and postage (hard copy option). Back to top
What is a Discount Code? A Discount Code is used for getting a certain percentage or dollar amount off of an order. Discount Codes may be sent via our newsletter so be sure to check your email regularly for savings. Back to top
How do I use my Discount Code? When checking out you will be given a choice to enter a Discount Code, after filling in all of your information clicking the Redeem button will validate the code and your savings may be seen on the invoice above the total. Back to top
What are the Conditions of Use? The conditions of use describe how eQuiltPatterns may be used. In order to complete the check out procedure, you must check the box that states that you have read the Conditions of Use and agree to them. If you do not agree, you cannot complete the order and will not be able to purchase any eQuiltPatterns (even free patterns). Back to top
Why can't I complete my order without agreeing to the Conditions of Use? Before completing your order, please be sure to carefully read the Conditions of Use. By checking the box, you are indicating to eQuiltPatterns.com that you have understood and agree to be bound by the terms set forth in the Conditions of Use. Back to top
Is it safe to use my credit card? Yes, eQuiltPatterns.com uses the best encryption technology available (128 bit Secure Socket Layer) to insure that your sensitive data is safe. Back to top
What type of credit cards do you accept? We accept most credit cards such as American Express, Discover, MasterCard, and Visa. If you have trouble getting your credit card to process feel free to contact us so that we may help you directly. Back to top
If I order a hard copy how much will shipping be? Shipping is done through USPS and you may be presented with more than 1 option for shipping at checkout. The shipping is calculated on a per order basis directly through the USPS system and you are presented with how much they will be charging us to ship the package. Back to top
Downloading
I missed the download screen or did not get my pattern, how do I get it now? If you missed the download of patterns go to your Profile/Order History screen to download those if it is within 7 days since you ordered them. If it is not within the 7 days email us so that we may reset them back to 7 days. Back to top
What is Adobe® Reader® / Adobe® PDF? Adobe® Reader® is free software for viewing and printing Adobe® Portable Document Format (PDF) files. Portable Document Format (PDF) is the factory standard for the secure and reliable distribution and exchange of electronic documents and forms around the world, with a ten-year track record. PDF is a universal file format that preserves the fonts, images, graphics, and layout of any source document, regardless of the application and platform used to create it. Adobe® PDF files are compact and complete, and can be shared, viewed, and printed by anyone with free Adobe® Reader® software. Back to top
How do I download my free copy of Adobe® Reader®? Go to the Adobe® website and select the appropriate version for your operating system. Follow the instructions to download and intstall the software (you will need to have version 5.0 or higher). If you have older versions of Adobe® Reader® installed on your computer, you should remove or uninstall them to prevent possible problems. To go directly to the Adobe® website click the graphic below. Back to top
Why did nothing happen after clicking on the Download Now button? Some of our files are large so you may just need to be patient while your file downloads. Allow extra time for downloads on dial-up connections or when there is a a lot of traffic on the internet. Back to top
When I download a pattern why is it saying the file is corrupt? Make sure your version of Adobe Reader is the most recent version of the program. Also on the Internet errors in a transfer can happen. Fortunantly we have allocated you more than 1 click on the download button just incase this happens. If you are still receiving the same "File Corrupt" problem try right clicking the download button, then going to "Save Target As..". Back to top
Why is it asking me to save the file as 'download.php'? This behaviour is known to happen in some versions of Internet Explorer because of a known bug. To download the pattern you can right click on the name or download button and select 'Save Target As'. Back to top
I get an error after downloading the pattern that says the file does not exist. What should I do? When you get the following error, "There was an error opening this document. The file does not exist.", your temporary internet files are taking up the maximum allowed hard drive space. In Internet Explorer, click Tools, then Options, then Delete Temporary Internet Files. This allows the browser to save a temporary copy of the file so that it may be opened for viewing. Back to top
I still can't open the patterns can I do anything else to fix it? Yes, you can go to the Adobe® website and download the newest version of Adobe® Reader® software, and also make sure your computer and web browser are updated fully also. Back to top
Use of eQuiltPatterns
Can I save eQuiltPattern files to print later? No. When you purchase an eQuiltPattern you receive a single copy of the pattern that may be used for your own personal use. You may print as many copies of foundation pages as needed to make the project but you may not print extra copies of the pattern or foundation pages to share with others. The quilt designs, images, instructions, photos, and foundation pages are protected under Federal copyright laws which prohibits unauthorized duplication and/or distribution of the work. No portion or any eQuiltPattern may be removed from the site and/or duplicated or distributed by any means. Back to top
Can I print an extra copy to give to a friend? No. When you purchase an eQuiltPattern you receive a single copy of the pattern that may be used for your own personal use only. Your friend will need to purchase his/her own copy of the pattern. Back to top
Can I print extra copies of free eQuiltPatterns and give them to friends? No. To receive free patterns, each of your friends must create his/her own profile with eQuiltPatterns.com. Once created, your friends will be able to download all of the free patterns that you can. Plus, they will receive news and special offers that will only be available to members. Back to top
Can I teach an eQuiltPattern in a class? Yes, provided that each student purchases his/her own copy of the eQuiltPattern that will be taught. For convenience, the teacher may purchase multiple copies of the pattern and print them out for the students. However, teachers may not print multiple copies of a single eQuiltPattern and distribute them without paying for the appropriate number of copies (one per student). Depending on the number of students in the class, we may be able to offer discount pricing. Please contact us for details. Back to top
Can I teach a free eQuiltPattern in a class? Yes, provided that each student downloads his/her own copy pattern directly from eQuiltPatterns.com. Back to top
Can I enter a quilt made from an eQuiltPattern in a quilt show? Yes, provided that you include the name of the pattern designer and source of the pattern (eQuiltPatterns.com) on the quilt label. Additionally, the designer and source of the pattern must be included on any signage used as part of the quilt display and/or quilt entry form. Back to top
Can I make a quilt from an eQuiltPattern and sell it? You may make and sell no more than one quilt from each eQuiltPattern (including free patterns). On quilts made from eQuiltPatterns that will be sold, include the name of the pattern designer and source of the pattern (eQuiltPatterns.com) on the quilt label. Sales of more than one quilt per pattern requires written permission from eQuiltPatterns.com and the payment of royalty fees (may apply to free designs as well). Please contact us for details. Back to top
Technical Site Help
Only part or none of the pictures of the products are loading, how can I fix this? Clicking the Refresh or Reload button on your web browser should fix the problem. Back to top
Why am getting errors when I try to access the forums? Most of the time completely closeing out of your web browser then re-opening it fixes this issue. Back to top
All Quilt Patterns 
